DetailsWork groups organize users who require the same system notifications and workflow process assignments. One employee can belong to multiple work groups.
The work groups that an employee is assigned to determine what summary system notifications and workflow approval items the employee receives. A user can belong to more than one work group. However, a user can only belong to one system group because the system groups provide a way to control system access.
For example, all employees authorized to approve a benefit enrollment could be placed in a work group to receive a workflow transactions for online benefit enrollments.